One Thirteen

One Thirteen Support

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Choose an app to find setup instructions, feature guides, and common fixes.

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Sparrow Films is our independent film imprint. For questions about it, contact us.

Flyby Overview

Flyby is a preflight companion for drone pilots. Check conditions, compare launch spots, plan around the light, and keep a private flight log.

Getting Started

  1. Install Flyby and allow location access when prompted.
  2. Choose a saved launch spot or add a new location on the map.
  3. Review the Fly Score and the conditions that affect it.
  4. Check the flight windows, daylight information, and airspace context before you fly.

Features

  • A Fly Score that summarizes wind, gusts, rain, visibility, cloud cover, daylight, and related conditions
  • Hourly flight windows across the day and coming forecast period
  • Saved launch spots with map previews and condition comparisons
  • FAA UAS Facility Map context and LAANC provider links where available
  • Sunrise, sunset, golden hour, and blue hour information
  • Local flight logs, GPX import, and a free-flight simulation
Flyby is a planning companion, not an authorization or safety service. Always verify current official information and use your own judgment before and during a flight.

Flyby Troubleshooting

Common issues and how to resolve them. If you are still stuck, Contact us.

My location or conditions are not updating

  1. Confirm Flyby has location permission in iOS Settings.
  2. Make sure your device has an internet connection.
  3. Reopen Flyby and refresh the launch spot or dashboard.

The Fly Score looks different than expected

The score reflects several conditions at once, including wind, gusts, rain, visibility, cloud cover, daylight, and geomagnetic conditions. Open the score breakdown to see which factors are affecting the result.

Maps or airspace information are unavailable

Map and airspace data can be delayed or unavailable when a provider is offline, coverage is limited, or your connection is interrupted. Try again later and verify current information through official sources before flying.

Notifications are not appearing

Check Flyby’s notification permission in iOS Settings and confirm that notifications are enabled for the saved flight window or location you want to monitor.

Need more help?

Contact us with your device model, iOS version, Flyby version, and a description of what happened.

Bit Buddy Overview

Bit Buddy helps you monitor and manage all your storage devices in one place — external drives, SSDs, SD cards, cloud storage, and network devices.

Getting Started

  1. Download and install Bit Buddy from the App Store
  2. Launch the app and grant necessary permissions
  3. Follow the initial setup wizard to configure your preferences
  4. Start adding your devices to build your library

Features

  • A simple list view of all your devices with tags, filters, and sort options
  • A streamlined way to add devices — manually or with Auto Add detection
  • iCloud Sync to keep your library in sync across iPhone and iPad
  • AI-powered insights — on-device (iOS 26+) or cloud-based with automatic anonymization
  • Home screen and lock screen widgets for at-a-glance device status
  • A built-in map to show device locations
  • Maintenance logs and smart reminders
  • SD Card Pool for dedicated SD/microSD card management
  • Biometric authentication and Secure Wipe
  • A selection of alternate app icons
Bit Buddy has over 20 in-depth tip guides covering storage basics, backups, AI features, home servers, and more. Browse all Bit Buddy guides →

Bit Buddy Troubleshooting

Common issues and how to resolve them. If you're still stuck, Contact us.

Information not loading

If your information isn't loading properly, try quitting the app and reopening it.

If SD card devices aren't appearing, check whether SD Card Pool is enabled in Settings. When active, all SD card devices move into the Pool and no longer appear in your main device list.

To edit a previously saved device, tap into the device and press the "Edit" icon in the upper right corner.

iCloud Sync issues

Confirm both devices use the same Apple ID. Open Bit Buddy on each device and wait a moment for sync to complete. Note that private fields may not sync identically depending on your visibility settings.

Appearance / icon switching

You can toggle between appearance modes by clicking "Bit Buddy" atop the Dashboard, then selecting the Appearance option.

If an alternate icon doesn't update, restart your device. This is a known iOS bug.

Biometric authentication

If Face ID or Touch ID isn't working, go to the Settings tab and toggle biometrics off and on. Also verify that Bit Buddy has biometric permission in your device's Settings app (Settings → Bit Buddy → Face ID / Touch ID).

Secure Wipe

Secure Wipe removes all local data. It is recommended to quit the app after confirming, then reopen — all data will be erased.

If iCloud Sync is enabled, Secure Wipe only affects the current device. To remove data from all devices, disable iCloud Sync first, then perform a Secure Wipe on each device individually.

If you plan to delete the app, perform a Secure Wipe first to ensure no data remains on your device.

Bit Buddy Pro

A one-time in-app purchase that unlocks additional features.

What's included

  • iCloud Sync
  • Auto Add (device detection)
  • AI Tips & Recommendations
  • SD Card Pool
  • Additional app icons and gradients
  • Priority support

Pricing & availability

Bit Buddy Pro is available for $1.99 USD as a one-time purchase that does not expire. It is tied to your Apple ID and can be restored on any device that uses the same Apple ID.

Pro members receive lifetime updates to all upcoming Pro features at no additional cost.

Restoring your purchase

You can restore your purchase at any time by clicking the "Restore Purchase" button in the Bit Buddy Pro section of the Settings menu.

Bit Buddy Pro is not transferable between different Apple IDs and is not available for Family Sharing.

Slug Overview

Slug is a YOURLS client for iPhone, iPad, and Mac that lets you create, manage, and track custom short links from your own server.

Getting Started

  1. Launch Slug for the first time
  2. Enter your YOURLS endpoint
  3. Enter your API Key / Signature Token from your YOURLS console
  4. Slug will automatically test the connection
  5. Once the connection is successful, you're ready to go

Features

Share Sheet integration

Create short links directly from Safari or any app that supports the iOS Share Sheet.

  1. Open any webpage in Safari
  2. Tap the Share button
  3. Select Slug from the share options
  4. Your short link is created instantly

Widgets

  • Add Slug widgets to your home screen
  • Access your most recent links with a single tap
  • Create new links directly from the widget

Multi-server support

Connect to multiple YOURLS installations — perfect for managing links across different projects or clients.

Slug for macOS

Slug for macOS brings the same YOURLS workflow to your Mac, including link creation, editing, server sync, and QR code sharing.

Installing the Mac app

  1. Download Slug from the Mac App Store.
  2. Open Slug from your Applications folder.
  3. Connect your YOURLS server using the same endpoint and API credentials you use on iPhone.

Connecting YOURLS

Use the same YOURLS endpoint and Signature Token/API key from your YOURLS admin panel. A clean hostname like short.yourdomain.com is recommended, but Slug can normalize full URLs, protocols, and common YOURLS API paths if you paste them.

Server sync

Slug syncs with your YOURLS server so links created or edited on your Mac can stay aligned with your server data. If a recent change does not appear immediately, refresh or reopen Slug and confirm the Mac has a working internet connection.

QR codes and sharing

Use the QR code tools for links you share in person or include in presentations, printed materials, and desktop workflows. QR codes are generated from the selected short link.

Troubleshooting on macOS

  • If Slug cannot connect, verify your YOURLS hostname, API key, and server SSL certificate.
  • If links do not refresh, confirm your Mac is online and your YOURLS admin panel is reachable in a browser.
  • If sharing does not work as expected, restart Slug and check macOS privacy or extension permissions if prompted.
  • If the app does not open after install, confirm macOS is up to date and reinstall Slug from the Mac App Store.

Need more help?

Get in touch using the Contact page and include your macOS version, Slug version, and a brief description of the issue.

Slug Troubleshooting

Common issues and how to resolve them.

Connection issues

When entering your YOURLS endpoint, a clean hostname like short.yourdomain.com is recommended. Slug can also normalize full URLs, protocols, and common YOURLS API paths if you paste them.

Share Sheet not working

Open Slug at least once after installing so that iOS grants the necessary background permissions. Then try the Share Sheet again from Safari.

Alternate icon not updating

This is a known iOS bug. Restart your device and the new icon should appear.

FAQ

Where do I find my YOURLS API key?

In your YOURLS admin panel, go to Tools and copy your Signature Token (API key).

What format should my endpoint use?

A clean hostname like short.yourdomain.com is recommended, but Slug can normalize full URLs, protocols, and common YOURLS API paths if you paste them.

Links not shortening from the Share Sheet

Open the app once to ensure background permissions are granted, then try again.

Need more help?

Contact us.

Cribbo Overview

Cribbo is a secure vault for HomeKit and Matter setup codes. Keep your codes safe, accessible, and synced across your Apple devices.

Key features

  • Store HomeKit and Matter setup codes securely on-device
  • Face ID and Touch ID protection
  • iCloud Sync across iPhone and iPad
  • HomeKit device importing
  • Encrypted backups and exports
  • Matter code support
  • Device identification tools

Pricing

Cribbo is available for $0.99 as a one-time purchase on the App Store.

Cribbo Troubleshooting

Common issues and how to resolve them.

Face ID or Touch ID is not unlocking Cribbo

  1. Close and reopen Cribbo.
  2. In Cribbo settings, turn biometric lock off and on again.
  3. In iOS Settings, verify Cribbo has Face ID or Touch ID permission enabled.

iCloud Sync is not updating between devices

  1. Confirm both devices use the same Apple ID and iCloud account.
  2. Check that iCloud Sync is enabled inside Cribbo on each device.
  3. Open Cribbo on both devices and keep the app open for a moment to allow sync to complete.
Setup code private fields remain protected and may not appear exactly the same depending on your visibility settings.

HomeKit import — setup codes are missing

This is expected behavior. HomeKit import brings in device metadata only. Apple Home does not provide original setup codes to third-party apps, so codes must be added manually.

Device identification tools are unavailable

Identification actions only appear for compatible accessories and require that the accessory is reachable in your current Home setup.

Import or encrypted backup restore failed

  1. Confirm you selected a Cribbo export or backup file.
  2. Double-check your passphrase for encrypted backups.
  3. Retry after closing and reopening the app.

Before you contact support

  • Update to the latest Cribbo version
  • Restart the app, then your device if needed
  • Note your iOS version and a short description of the issue
  • Include any error message text and the steps to reproduce the problem

Still need help? Contact us.